| Altomac Support
Welcome to the Altomac Support page.
There is a bug
From our home page you can download lastest build of the program. Some previous builds could have bugs that have been fixed in the current available build of the program.
I have a payment-related question
If you recently made an online store purchase Kagi appears on your credit card statement because our online store through which you made a purchase uses Kagi to perform all its processing. This includes handling the credit card transaction. Accessing the their Shopper Support Page, you can read the common questions before and after buying and send an email to their support staff for further assistance.
I lost my registration code
The registration code is provided to you in the “Thank you for purchase” email. If you need your registration code again just click on the Kagi's Order Inquiry System and follow the instructions.
How do I request a refund?
Our online store through which you made a purchase uses Kagi to perform all its processing. Refunds are available within 30 days of product purchase by submitting a Refund Request Form at Kagi site. Learn more about Kagi's Refund policy here.
I lost a folder or a file using Hide Folders
Please go to this page to learn how to make your items visible again (whether you already tried those suggestions without luck, please read this advanced guide).
I would like to know if your software has a particular feature
We suggest you to download the program from our home page and experiment with it - bear in mind that you can try out it for free - and see for yourself if the program fits your needs.
Get Help with an application
Please click on the link below to get help with an application at our support forums:
Need More Help?
If you need further assistance, please contact our support team. We will be glad to help.
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